PRIVACY POLICY

At Rich's Music Exchange, privacy of individual visitor data is of primary importance. We work diligently to protect confidentiality, restrict transfer of personal data, incorporate technical safeguards and appropriate security policies, and identify privacy implications in new services. We will not sell or rent your personally identifiable information to anyone. If you have questions or concerns regarding this statement, you should first contact us.

WHAT THIS PRIVACY POLICY COVERS

·         This Privacy Policy covers our treatment of personally identifiable information that we may collect when you are on the web site, and when you use our site services.

·         This policy does not apply to the practices of companies that we do not own or control, or to people that we do not employ or manage. 

INFORMATION COLLECTED

At Rich's Music Exchange, your privacy and the protection of your data is our main concern. Rich's Music Exchange is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement. Rich's Music Exchange collects information from our users at several different areas on our site. You may receive information regarding new products, services and special offers we think you'll find valuable. Registration is not required in order to access this website, but a user must create an account prior to completing any purchase. Users are required to provide their name, email address, zip code, phone number and a password of 5-16 characters in length. This information is necessary in order for us to contact users about products on our site for which they have expressed interest and so that you may later login to our site to check your order status and account history. Rich's Music Exchange order forms request data from users including: Contact information such as name and shipping address; financial information such as credit card number, expiration date, billing address, and billing phone number. This information is used for billing purposes, to verify the customer’s account and to fill customers' orders. If we encounter difficulty when processing an order, this contact information is used to contact the user. This information is collected from a secure web page and encrypted for our customers' protection. It is not sold to anyone else under any circumstances. We may disclose this information to your credit card issuing bank if a fraudulent order is being investigated or disputed by you. If you feel that our company is not abiding by its posted privacy policy, please contact us.

 COOKIES

Cookies are data stored on the end-user's hard drive with information that relates directly to the end-user's visit to our web site. Any information placed in the cookie is accessible only to Rich's Music Exchange, and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, which allows us to maintain shopping cart and web site selections from one page request to the next, and maintain session information from one visit to the next. By setting a cookie on our site, the user would not have to log in more than once, thereby saving time while visiting our site. If a user rejects the cookie, they may still browse our site. However, the user experience will be greatly curtailed. In addition, the user will be unable to log in or make a purchase. Cookies also enable us to track and target the interests of our users to enhance users' experience and display products that relate directly to individual user preferences. Some of our business partners and/or advertisers may also use cookies on our site. We have no access to or control over these cookies.

LOG FILES

We use IP addresses to analyze trends, administer the site, track users' movement and gather demographic information for aggregate use. IP addresses may be used in fraudulent charge investigations and in other ways necessary to provide this service.

SHARING

We may use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We value your privacy at Rich's Music Exchange, and will never release any account information to anyone outside of the necessary core groups that help our business function unless our customer gives us the authority to do so.

LINKS

This web site contains links to other sites. Please be aware that Rich's Music Exchange is not responsible for the privacy practices or content of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

E-MAIL

If a user wishes to subscribe to our emails we ask for contact information such as name and email address. If at any time you should wish to unsubscribe, please send an email to our customer service group with your request and the e-mail address you used to create your account. You may also contact us.

CORRECTING AND UPDATING PERSONAL INFORMATION

You can add new information and update credit cards on the ‘your account’ page of our site. You can also modify your login information and opt out of newsletter delivery.